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Formal Letter

There is more than one way to organise a formal letter, but here is one standard way

 


14 Clivedon Road,

Finstock,

Oxford OX& 3BY

23/6/96

The Manager,1

Leisure and Business Travel,

73 Chorleywood Road,

Rickmansworth,

Herts WD3 OQL

 

Dear Sir/Madam,2

As you are probably aware, my family and I…

  

 Yours faithfully,

Robert Smith

1With more formal letters the address of the person or company you are writing to should be on the left-hand side of the page, positioned below the address of the sender.

2If you begin the letter Dear Sir/Madam, you should end it with Yours faithfully. If you begin the letter Dear Mr (or Mrs/Ms/Miss) Jenkins, you should end with Yours sincerely.

 

Here are some useful phrases/expressions to use when writing formal letters.

TO REQUEST INFORMATION:

·      I am writing in response to your advertisement in Friday’s edition of The Times. I would be grateful if you could send me a copy of your summer brochure.

·      I am writing to enquire whether you could let me have some information about your pension scheme.

·      I would like to know more about the type of accommodation that you can provide.

TO MAKE A COMPLAINT:

·      I am writing to you about an unfortunate incident that took place in your shop on Tuesday.

·      I have now been waiting a month for a replacement.

·      To make matters worse, we were told that there was no record of our reservation.

·      I would be grateful if you could refund the cost of the holiday as soon as possible.

 

Write about 100—140 words.

 

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